This Privacy Policy explains how Fickle App LLC ("Fickle," "we," "us," or "our") collects, uses, discloses, retains, and protects personal information when you use FickleApp.com, our applications, tournament and league tools, communications, and related services (collectively, the "Services").
This policy applies to information collected through the Services and related communications. It does not govern independent privacy practices of third-party tournament organizers, venues, payment processors, or websites that operate under their own policies.
1. Information We Collect
We may collect information you provide directly, information generated through your use of the Services, and information from organizers, other users, service providers, and publicly available or authorized sources.
Account and identity information may include name, username, email address, telephone number, password or authentication data, age or date-of-birth information when needed for eligibility, profile photo, and account preferences.
Player and sports information may include skill level, ratings, rankings, match history, scores, statistics, brackets, divisions, teams, partners, tournament registrations, achievements, home club or general location, and similar competition information.
Organizer and event information may include organization name, organizer contact details, event details, rosters, schedules, court assignments, eligibility information, results, communications, fees, and participant data submitted by an organizer.
Transaction information may include purchases, registration fees, refunds, payment status, transaction identifiers, and billing details. Payment-card information may be collected directly by third-party payment processors rather than Fickle.
Communications and support information may include emails, support requests, feedback, survey responses, reports, and records of communications with us.
Device, technical, and usage information may include IP address, browser type, device type, operating system, device identifiers, referring URLs, pages or screens viewed, clicks, feature usage, dates and times of access, crash information, approximate location inferred from IP address, and similar log or analytics information.
Cookies and similar technologies may collect information about your browser or device and your interactions with the Services. Depending on the tools we use, third parties may also collect information through cookies, pixels, SDKs, local storage, or similar technologies.
2. Information from Tournament Organizers and Other Users
Organizers, schools, leagues, clubs, coaches, teammates, or other users may provide information about you to administer an event or use collaborative features. For example, an organizer may upload a roster containing your name, email address, division, team, or registration information, or a user may enter a match result involving you.
Organizations that provide personal information to Fickle are responsible for having appropriate authority to do so and for providing any notices or obtaining any permissions required by law.
3. How We Use Personal Information
We may use personal information to provide, operate, maintain, secure, and improve the Services; create and administer accounts; process tournament and league registrations; create schedules, brackets, standings, rankings, statistics, and match histories; provide scoring and event-management functionality; process payments and refunds; provide customer support; communicate about account, event, security, and service matters; prevent fraud, cheating, abuse, harassment, and security incidents; enforce our Terms and policies; comply with legal obligations; analyze product usage and performance; develop and test features; and protect the rights, safety, and property of Fickle, users, organizers, and others.
We may also use contact information to send newsletters, announcements, information about upcoming tournaments or leagues, promotions, product updates, and other marketing communications where permitted by law. You can opt out of marketing emails as described below.
4. Transactional and Marketing Email
Transactional or service-related messages may include registration confirmations, account notices, security alerts, schedules, court assignments, score or result notifications, tournament changes, standings, payment or refund notices, and support communications. Because these messages relate to your account, transaction, or event participation, you may continue to receive them even if you opt out of marketing email.
Marketing emails may include new tournament announcements, league opportunities, promotions, new features, sponsorships, or other Fickle offerings. Marketing emails will include an unsubscribe mechanism when required by law. We will honor valid unsubscribe requests within the time required by applicable law. You may also contact us at FickleApp1@gmail.com.
5. How We Disclose Personal Information
We may disclose personal information to service providers and contractors that help us operate the Services, such as hosting, cloud infrastructure, analytics, authentication, email delivery, customer support, security, database, payment-processing, and communications providers. These parties receive information as reasonably necessary to perform services for us and are subject to applicable contractual and legal obligations.
We may disclose information to tournament organizers, leagues, schools, clubs, coaches, teammates, opponents, officials, or other participants when reasonably necessary to operate an event or provide requested features.
Competition information may be visible to other users or the public, including names, profile photos, skill levels, registrations, schedules, brackets, match history, scores, standings, rankings, statistics, and achievements, depending on the feature and settings.
We may disclose information in connection with a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar corporate transaction, subject to applicable law.
We may disclose information to law enforcement, courts, regulators, government authorities, or other parties when we reasonably believe disclosure is required by law, legal process, or necessary to protect rights, safety, property, users, or the integrity of the Services.
We may disclose information with your direction or consent or when you intentionally use a feature designed to share information with another person or service.
6. Sale, Sharing, and Targeted Advertising
Fickle does not sell personal information for money as that phrase is commonly understood. Certain advertising or analytics technologies, if enabled, may involve disclosures that some privacy laws define as a "sale," "sharing," or use for targeted or cross-context behavioral advertising even when no money changes hands.
If Fickle becomes subject to a law that requires an opt-out mechanism for such activities, or if we use technology that triggers those requirements, we will provide the legally required notices and choices, such as a "Do Not Sell or Share My Personal Information" mechanism or recognition of legally required opt-out preference signals.
7. Cookies, Analytics, and Similar Technologies
We and our service providers may use cookies, pixels, SDKs, local storage, and similar technologies to keep users signed in, remember preferences, secure the Services, understand usage, diagnose problems, measure performance, and support communications or marketing.
Browser controls may allow you to block or delete cookies. Blocking cookies can affect functionality. We may provide additional cookie or privacy controls as our technology stack evolves or as required by law.
8. Do Not Track and Global Privacy Signals
Some browsers offer a "Do Not Track" (DNT) setting. Because there is not a universally adopted standard for interpreting DNT signals, our Services may not respond to traditional DNT signals unless required by law.
Where applicable law requires us to recognize an opt-out preference signal such as Global Privacy Control (GPC), we will process supported signals as required for the browser or device from which the signal is sent.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide the Services, maintain tournament and match history, preserve rankings and competition integrity, comply with tax, accounting, legal, and contractual obligations, resolve disputes, prevent fraud or abuse, and enforce agreements.
Retention periods vary by data type and context. We may retain deidentified or aggregated information that no longer reasonably identifies you. Account deletion may not remove information that must be retained for legitimate legal, security, accounting, dispute-resolution, or competition-history purposes, or information that has been incorporated into another user's legitimate event record.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission, system, database, or storage method is completely secure, and we cannot guarantee absolute security.
You are responsible for using a strong password, protecting your credentials, and notifying us if you believe your account has been compromised.
11. Your Choices and Account Controls
You may update certain account information through the Services when functionality is available. You may unsubscribe from marketing emails using the unsubscribe mechanism in those messages. You may also contact us to request assistance with access, correction, deletion, or other privacy choices.
Some information cannot be deleted immediately or may need to be retained as described in this policy. We may verify your identity before acting on certain requests.
12. California Privacy Disclosures
California law requires operators of commercial websites and online services that collect personally identifiable information from California consumers to make specified privacy disclosures. The categories of information we collect and categories of recipients to whom we may disclose information are described above.
If the California Consumer Privacy Act (CCPA), as amended, applies to Fickle based on statutory thresholds or another basis, eligible California residents may have rights that can include the right to know or access covered personal information, correct inaccurate information, delete certain information, opt out of sale or sharing, limit certain uses or disclosures of sensitive personal information, and receive equal service without unlawful discrimination for exercising privacy rights, subject to exceptions and verification requirements.
You may submit a privacy request by emailing FickleApp1@gmail.com with the subject line "California Privacy Request" or by contacting us using the information below. If legally required, we will provide additional request channels. We may verify your identity and may allow an authorized agent to submit a request when legally permitted and appropriately documented.
Nothing in this section is intended to state that Fickle currently meets every threshold that makes an entity a "business" under the CCPA. We will apply rights and procedures required by the laws that apply to us at the relevant time.
13. Other U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under state law. Where applicable, we will honor legally required rights subject to authentication, exemptions, and other statutory limitations. You may contact us at FickleApp1@gmail.com to make a request or ask about rights applicable to you.
14. Children and Minors
The general Fickle Services are not intended for children under 13, and children under 13 may not create an account. We do not knowingly collect personal information directly from children under 13 through the general Services without legally sufficient authorization.
If we learn that a child under 13 has provided personal information through the general Services, we may take steps to delete the information and close the account, subject to legal obligations. Parents or guardians who believe a child under 13 provided information may contact us at FickleApp1@gmail.com.
Users ages 13 through 17 may be subject to additional consent, visibility, advertising, or privacy protections depending on applicable law. We may limit features or require parent, guardian, school, or organizational authorization when appropriate. If Fickle later launches a service specifically directed to children, we will implement additional notices and controls required by applicable law before collecting covered information.
15. Third-Party Services
The Services may contain links to or integrations with third-party services. Their privacy practices are governed by their own policies. We encourage you to review them. Fickle is not responsible for third-party privacy practices that we do not control.
16. International Users
Fickle is operated from the United States. If you use the Services from another country, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. Privacy laws may differ from those in your jurisdiction. We will use legally required transfer mechanisms where applicable.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy and change the "Last Updated" date. If changes are material, we will provide additional notice when required by law or reasonably appropriate.
18. Contact Us
Fickle App LLC 1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801 Phone: 626-736-6708 Email: FickleApp1@gmail.com Website: FickleApp.com