These SMS / Mobile Messaging Terms ("SMS Terms") are intended to govern any text-messaging program Fickle App LLC ("Fickle," "we," "us," or "our") may activate in the future. Fickle does not currently offer a general SMS marketing program. These SMS Terms should be published in advance if desired, but SMS enrollment should not begin until the actual signup disclosure, consent flow, messaging provider, sending number or short code, and opt-out functionality are configured to comply with applicable law and carrier requirements.
1. Program Description
If activated, Fickle may offer SMS or other mobile messages relating to tournament and league registration, account activity, schedules, court assignments, match reminders, scores, results, standings, bracket changes, event updates, support, security, and other service-related matters.
Fickle may also offer a separate promotional or marketing messaging program for new tournaments, leagues, events, product updates, promotions, and other offers. The enrollment disclosure presented to you will describe the applicable messaging program.
2. Consent to Receive Messages
By affirmatively enrolling in an SMS program through a checkbox, form, keyword, account setting, or other disclosed method, you consent to receive the categories of messages described at enrollment at the mobile number you provide. Depending on the program, messages may be sent using an automatic telephone dialing system or other automated technology.
Consent to receive marketing text messages is not a condition of purchasing goods or services where prohibited by law. You must be the subscriber or customary user of the mobile number you provide or otherwise have authority to consent to messages at that number.
3. Transactional vs. Marketing Messages
Transactional messages may relate to an event registration, account, purchase, security matter, support request, schedule, court assignment, score, or other requested service.
Marketing messages may promote new tournaments, leagues, events, features, services, sponsorships, or offers. Fickle may use separate consent flows or messaging programs for transactional and marketing messages as required by law.
4. Message Frequency
Message frequency varies based on your registrations, account activity, event participation, preferences, and the messaging program you join. During an active tournament, messages may be more frequent because schedules, court assignments, scores, or event conditions can change quickly. Promotional message frequency will be disclosed where required.
5. Message and Data Rates
Message and data rates may apply according to your wireless plan. Fickle does not charge a separate fee merely to receive an SMS message unless a particular paid service expressly states otherwise. Contact your wireless carrier for details regarding your plan.
6. Opting Out and Revoking Consent
You may revoke consent and stop SMS messages through any reasonable method recognized by applicable law. If the program supports reply messages, you may reply STOP, CANCEL, END, QUIT, REVOKE, OPT OUT, or UNSUBSCRIBE. We may treat other words or messages that reasonably communicate a clear desire to stop texts as a revocation request.
After a valid opt-out request, we may send one final confirmation message and any additional messages specifically permitted by law to clarify the scope of your request. We will process revocation requests within the period required by applicable law.
If a messaging protocol does not support replies, the message will provide or direct you to a reasonable alternative opt-out method where required.
7. Help
If the program supports reply messages, you may reply HELP for assistance. You may also contact Fickle at FickleApp1@gmail.com or 626-736-6708.
8. Re-Enrolling
If you opt out and later want to receive messages again, you must re-enroll through an available signup method or otherwise provide legally sufficient consent.
9. Changing or Reassigned Mobile Numbers
You agree to provide a valid mobile number and to notify us or update your account if your number changes. If you stop using a mobile number, you should opt out before relinquishing it. Fickle may use reasonable procedures or service providers designed to identify deactivated or reassigned numbers but does not guarantee detection of every reassignment.
10. Carriers and Delivery
Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your carrier and network availability and may be affected by factors outside Fickle's control. Not all carriers or devices may be supported.
11. Privacy
Information collected in connection with SMS messaging is handled according to the Fickle Privacy Policy. Mobile opt-in data and consent information will be used to administer the messaging program and may be shared with vendors that provide messaging, telecommunications, compliance, hosting, or related services. We do not authorize service providers to use mobile opt-in consent for their own unrelated marketing.
12. Eligibility
You must be at least 13 years old to enroll through the general Fickle Services, and minors must have parent or guardian permission when required by law. Certain messaging programs may be limited to adults or subject to additional age restrictions.
13. Program Changes or Termination
We may modify, suspend, or terminate an SMS program or change the sending number or short code. If legally required, we will provide notice or obtain new consent before making changes that materially affect the scope of your consent.
14. No Emergency Use
Fickle SMS messages are not an emergency alert system and should not be relied on for emergencies, medical emergencies, life-safety communications, or situations requiring immediate assistance. Call 911 or the appropriate emergency service when necessary.
15. Relationship to Other Terms
These SMS Terms supplement the Fickle Terms of Service and Privacy Policy. If there is a conflict concerning SMS-specific matters, these SMS Terms control to the extent permitted by law.
16. Contact Information
Fickle App LLC 1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801 Phone: 626-736-6708 Email: FickleApp1@gmail.com Website: FickleApp.com